Returns & Exchanges
At Members Only, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and tagged items. Please ensure all original packaging is intact to qualify for a full refund or seamless exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place your items in their original packaging, ensuring all hangtags are attached, and affix the shipping label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing